Please note: the majority if not all of CASA & BIANCO garments are made-to-order. The following shipping information goes into effect after the garment has been completed.
- US Shipping
Delivery days are estimates only and are not guaranteed. Our operating hours are Monday-Friday from 10am to 5pm.
CASA & BIANCO offers complimentary Standard Free Shipping from addresses within the United States in orders over $100, USPS Domestic (US) 5-7 Business Days, and USPS First-Class Package International.
The majority if not all CASA & BIANCO garments are made-to-order, kindly allow two to three weeks from your purchase date for your garment(s)/item(s) to be made. Orders will be processed within 24 hours, on the following business day.
U.S. Orders over $100 always ship for free.
Orders under $99 have multiple shipping options. The shipping cost is calculated during checkout and is based on the weight of your order. (ps. we pay exactly what you pay and never upcharge on shipping).
We do not ship to PO Boxes. You will receive a notification email once your order has shipped.
If you have any questions and/or would like an update on the production process of your item(s), email us at casaandbianco@gmail.com
- HOLIDAY
We are closed on the following holidays. Please plan accordingly, as orders will not be shipped on these dates or weekends.
Martin Luther King Day January 7th Memorial Day May 30th Independence Day July 4th Labor Day September 5th Thanksgiving November 24th Day After Thanksgiving November 25th Christmas Holiday December 23rd New Year’s December 30th
- International Shipping
CASA & BIANCO currently ships to the US, Canada, Europe, China, Japan, South Korea, Australia, and New Zealand. Shipping is done via UPS and USPS, and shipment rates are calculated during the checkout process. The recipient must bear any additional charges including duties and taxes required by the destination country for customs clearance.
- Return
CASA & BIANCO accepts returns of full-priced items in their original condition with tags attached and postmarked within 14 days of the delivery date.
If your return does not meet the conditions listed or is returned after “the” 14 days, the package will be sent back to you. Once your return is received and accepted by our team, please allow up to 7 business days for your refund to be processed.
• Customer is liable for all shipping charges in the event of a returned order. CASA & BIANCO only cover return shipping charges for items that were sent incorrectly.
PLEASE NOTE As of this time, we do not accept any returns or exchanges on rugs, Jewelry, or Homeware purchases. Please consider this before placing your order!
- Your order was returned to us:
Ensure your address and any important information are correct before placing your order. If your parcel gets returned due to an incorrect address, or any other reason, you are responsible for covering the return postage/shipping cost. If you opt to get a refund then the shipping cost will be deducted from your original order refund total.
For more information, please email casaandbianco@gmail.com
Other Questions
Email us at casaandbianco@gmail.com and include your order number.
